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Is it possible to change my shipping address after placing an order on Yoox.com?

Asked 2 years ago
Once an order has been placed on Yoox.com, it is generally not possible to change the shipping address directly through the website. The order processing system is designed to facilitate prompt dispatch, and any modifications to shipping information often cannot be accommodated after the order is confirmed. It is important to ensure that all details, including the shipping address, are accurate at the time of placing the order to avoid any delivery issues. If a customer finds it necessary to change the shipping address after the order has been made, they may need to refer to the specific policies outlined on the website regarding order amendments and cancellations. It is advisable to review the current web page for any relevant information regarding shipping policies or potential options. If the situation allows, contacting customer service directly may provide further assistance, but generally, timely action is crucial when dealing with order changes.
Answered Jul 3rd 2025

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