Can I exchange an item on Yoox.com?

Yoox.com generally provides a flexible return and exchange policy. If a customer receives an item that they wish to exchange, they typically have a designated period, usually fourteen days from the date of delivery, to initiate this process. The exchange can often be handled by returning the unwanted item and placing a new order for the desired item. It is important to ensure that the item is in its original condition and has not been worn or altered to qualify for an exchange. Customers can usually find specific return and exchange instructions on the current web page, under the customer service or returns section. This ensures that the process is clear and straightforward. For the most accurate and up-to-date information, reviewing the relevant sections on Yoox.com is recommended, as policies may vary based on location and item type.