A:Not at this number; hours here are Mon-Fri 9am-11pm EST.The least busy day is Friday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Yoox.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Yoox.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait on the line
Below are some clips we've found from Yoox.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to YUGS dot com. Your call will be answered by the next available consultants.
To ensure the highest level of quality care, calls are recorded for training and monitoring purposes.
If you agree, please stay online. Alternatively, if you would prefer for the call not to be recorded, please press one.
For further information on how YUG processes the personal data, check our privacy policy at w w w dot yOOBS dot com.
We will be also glad to assist you by email in within twenty four hours.
We can be reached to the contacts form in our customer care area.
To help us to improve our we would like to invite you to join a short survey once you have finished your call.
If you wish to participate in the survey, please press one for yes and two for no."
Excerpt from a call with Yoox.com
Thursday, April 4, 2024 4:27 PM
The first phone menu
"Hello.
And please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a moment. By answering just a few questions we will find out if this offer is right for you.
Are you or is someone in your household fifty years of age or older?
Are you or is someone in your household fifty years of age or older?
Thank you for calling the is Jessica on a recorded line.
Can you hear me okay?
Great.
So with our promotion today, you actually have the opportunity to receive a free medical alert device.
So congratulations.
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound."
Excerpt from a call with Yoox.com
Wednesday, March 27, 2024 7:00 PM
What are the hours and when should I call?
Yoox.com operates the call center for this 855-529-4494 phone number Mon-Fri 9am-11pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 282 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Yoox.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yoox.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yoox.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Yoox.com is Friday.The most busy day to call is Tuesday, which averages 13% more phone calls by comparison.Again, this is based on a sample of 282 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Yoox.com is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Yoox.com staffs the call center well on Friday.
Why Customers Call Yoox.com
Below is a sample of recent calls to Yoox.com, and their purpose. Are any of these similar to the reason you are trying to call?
Return order: "Yes, I want to return and come back the money."
- From a call lasting 18m 2s , Oct 18, 2024 2:39 PM
Information about why customers call Yoox.com is extracted from issues that customers have reported to GetHuman.
This is Yoox.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yoox.com agent. This phone number is Yoox.com's best phone number because 1,314 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-529-4494 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Yoox.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Yoox.com has 1 phone number. It's not always clear what is the best way to talk to Yoox.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Yoox.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yoox.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.