Customers have the ability to cancel their orders on Yoox.com, but it is important to act quickly. If an order has not yet been processed or shipped, customers may find an option in their account settings to cancel the order. However, once the order has been dispatched, it cannot be canceled. In such cases, customers are advised to follow the return policy once they receive their items. It is recommended to check the specific order details on the Yoox website, as policies may vary over time and based on the items purchased. Should you need further assistance, current contact information can be found on the website.
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