HI ..I HAVE RECIEVED MY ORDER OF * PAIRS OF ANDIA FORA SNEAKERS..THIS IS MY SECOND ORDE...

GetHuman-tcccarro's customer service issue with Yoox.com from September 2018

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The issue in GetHuman-tcccarro's own words
HI ..I HAVE RECIEVED MY ORDER OF * PAIRS OF ANDIA FORA SNEAKERS..THIS IS MY SECOND ORDER OF THESE SNEAKERS BECAUSE I LOVE THEM SO MUCH AND WHEN THEY WERE REDUCED I DECIDED TO BUY BOTH THE BLACK AND WHITE AGAIN...HOWEVER I WAS SO DISAPPOINTED TO FIND THAT THE BLACK ONES WERE DIFFERENT FROM THE ONES ON THE WEBSITE AND THE ONES I PREVIOUSLY ORDERED ON THE *RD OF AUGUST ORDER NO (****Y**D*****C)..AND THE PRODUCT CODE WAS ***************....BLACK WITH A WHITE SOLE !!MY REORDER (****Y**A******)..PRODUCT CODE IS ***************...BLACK WITH A BLACK SOLE WHICH I DON'T LIKE AND NOT WHAT WAS ON THE WEBSITE..IT SHOWS ON THE WEBSITE THAT YOU DON'T HAVE ANY LEFT IN MY SIZE. IF YOU COULD CHECK AND LET ME KNOW ..IF NOT COULD U SEND ME A RETURN SLIP AND AN ADDRESS SO I CAN RETURN THESE..**MANY THANKS *THERESA CARROLL

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Yoox.com

Customer service issue
Reported by GetHuman-tcccarro
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 15 others
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Timeline

GetHuman-tcccarro started working on this issue
Sep 16th, 2018 2:57pm