I'm trying to access an old Yahoo account from my middle school days. I know the email...

GetHuman-grawlfru's customer service issue with Yahoo from November 2019

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The issue in GetHuman-grawlfru's own words
I'm trying to access an old Yahoo account from my middle school days. I know the email and password, but because my recovery email no longer exists, I have no way to log in, even though I know for a fact I'm the account owner.**Yahoo can make this right by allowing one free phone call a month for instances like this, especially because, even if I wanted to, I can't sign up for their premium service, because I can't access my account... which is why I need to call them in the first place. It's a real catch **.

GetHuman-grawlfru did not yet indicate what Yahoo should do to make this right.

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Yahoo

Customer service issue
Reported by GetHuman-grawlfru
Nov 19th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 23246 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-grawlfru started working on this issue
Nov 19th, 2019 6:10pm

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