I need help accessing an old email address.

GetHuman-twinfall's customer service issue with Yahoo from September 2018

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Help with my Yahoo issue
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GetHuman-twinfall's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-twinfall will want to follow the link below to head to their help center. We will check on GetHuman-twinfall later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-twinfall may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-twinfall's own words
Access an old account ... I reset my password and then forgot it. Now I have a new phone and a new phone number and I can’t access my email anymore because I forgot the password. **Apparently it is still being accessed or it was accessed from an old device though. **The email I can’t access is ******@***.com and the old phone number is ***-***-****. My name is Tina Davis.
Please help me access it
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Customer service issue
Reported by GetHuman-twinfall
Sep 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
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GetHuman-twinfall started working on this issue
Sep 21st, 2018 4:22pm