I'm trying to access my wife's yahoo account (*****@***.com). She past away a year ago...

GetHuman958290's customer service issue with Yahoo from August 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman958290's own words
I'm trying to access my wife's yahoo account (*****@***.com). She past away a year ago and I'm hoping there is info in her account as well as pictures I need and would like to save. I do not know her password or other recovery information.
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Yahoo

Customer service issue
Reported by GetHuman958290
Aug 6th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 40970 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman958290 started working on this issue
Aug 6th, 2018 5:48pm
GetHuman958290 indicated the issue is not fixed yet.
Aug 6th, 2018 8:16pm
GetHuman958290 indicated the issue is not fixed yet.
Aug 8th, 2018 12:36pm
GetHuman958290 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 12:08am