My email is *****@***.com. I keep trying to reset my p***word but whenever I try to get...

GetHuman816691's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman816691 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman816691's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman816691 will want to follow the link below to head to their help center. We will check on GetHuman816691 later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman816691's own words:
My email is *****@***.com. I keep trying to reset my p***word but whenever I try to get a message sent to my phone to do so, no message ever arrives. What can be done so that I can access my account? My name is Ronnie Chambers.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman816691
Jun 24th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 21673 others
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GetHuman816691 started working on this issue
Jun 24th 11:27pm