I created a Yahoo account in order to join a work-related Yahoo Group. I would very mu...
GetHuman-rkiley's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
GetHuman-rkiley's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rkiley will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rkiley can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-rkiley's own words
I created a Yahoo account in order to join a work-related Yahoo Group. I would very much like to use my work email to participate. Everything I read is telling me to go to Edit Membership, and then to click on the "edit settings" pencil icon next to "identity", and then to click on "add email address."**The problem is that there is NO "add email address" problem. Is there anything that I can do about this?
GetHuman-rkiley did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-rkiley fixed the problem
We are waiting for GetHuman-rkiley to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.