I created a Yahoo account in order to join a work-related Yahoo Group. I would very mu...

GetHuman-rkiley's customer service issue with Yahoo from June 2018

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The issue in GetHuman-rkiley's own words
I created a Yahoo account in order to join a work-related Yahoo Group. I would very much like to use my work email to participate. Everything I read is telling me to go to Edit Membership, and then to click on the "edit settings" pencil icon next to "identity", and then to click on "add email address."**The problem is that there is NO "add email address" problem. Is there anything that I can do about this?
GetHuman-rkiley did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-rkiley
Jun 8th, 2018 - a yr ago
I have an issue with Yahoo too
Seen by 8 customers so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-rkiley started working on this issue
Jun 8th, 2018 12:58pm
GetHuman-rkiley indicated the issue is not fixed yet.
Jun 8th, 2018 2:01pm