I can’t access both my yahoo account or the recovery email. I forgot both p***words bec...

GetHuman-dkinyua's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
I can’t access both my yahoo account or the recovery email. I forgot both p***words because my computer and phone remembered them but I recently had my phones and computer flashed and all the save p***words disappeared. Now I can’t access any of my social media sites or urgent mails. Please help am desperate. My social media sites double as business pages and am loosing a lot of business as well. Thank you!
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-dkinyua
Jun 2nd, 2018 - 20d ago
I have an issue with Yahoo too
Fixed
Seen by 12 customers so far
Similar issue to 351 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-dkinyua started working on this issue
Jun 2nd 6:04am
GetHuman-dkinyua indicated the issue is not fixed yet.
Jun 2nd 4:04pm
GetHuman-dkinyua indicated the issue is not fixed yet.
Jun 2nd 6:01pm
GetHuman-dkinyua indicated the issue is not fixed yet.
Jun 4th 1:43pm
GetHuman-dkinyua indicated the issue is not fixed yet.
Jun 4th 1:43pm