I have been a member and had my yahoo email account since **** I recently bought a new...

GetHuman709710's customer service issue with Yahoo from May 2018

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Before contacting them, items GetHuman709710 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman709710's own words
I have been a member and had my yahoo email account since **** I recently bought a new phone and can’t access my yahoo mail account because I forgot my password and it keeps locking me out when I try to change my password it brings up an old phone number which I don’t have and don’t even remember the full number I also have a backup email which is very old and I don’t have access too how can I get into my email it is very important I need to get into my mail for work purposes thank you can you please contact me buy phone text or call *********** shaunessy tchir *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman709710
May 22nd, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 18 others
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Timeline
GetHuman709710 started working on this issue
May 22nd 11:11pm