I'm trying to get into my Yahoo account but I do not have access to my old number and w...

GetHuman-rosas_jo's customer service issue with Yahoo from May 2018

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The issue in GetHuman-rosas_jo's own words
I'm trying to get into my Yahoo account but I do not have access to my old number and when I push that button on the web site sign in,it says *We can't help and to start over.*Please help me retrieve access to my account.**Thank you
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Yahoo

Customer service issue
Reported by GetHuman-rosas_jo
May 11th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 18 customers so far
Similar issue to 310 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-rosas_jo started working on this issue
May 11th, 2018 2:57am
GetHuman-rosas_jo indicated the issue is not fixed yet.
May 12th, 2018 3:59am