I want to change my Yahoo mail password. I know my username, but I can’t remember my ol...

GetHuman644953's Recover Account issue with Yahoo from May 2018

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The issue in GetHuman644953's own words
I want to change my Yahoo mail password. I know my username, but I can’t remember my old password. Yahoo remembers my username, but can’t get me into my account.**If you sign in to Yahoo mail, there should also be a change password button.**When you click on it, just type the new password you want, press continue, and it should be saved.**To get into your account, type your username, then type the new password, press continue, and you should be taken into your account
GetHuman644953 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Recover Account issue
Reported by GetHuman644953
May 1st, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 146614 others
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Timeline
GetHuman644953 started working on this issue
May 1st, 2018 4:50am