I am not able to get into my E-mail account. Help! I have had this email for years. My...

GetHuman103159's Account Access issue with Yahoo from April 2018

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GetHuman103159's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman103159 will want to follow the link below to head to their help center. We will check on GetHuman103159 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman103159 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman103159's own words
I am not able to get into my E-mail account. Help! I have had this email for years. My password is not working. I have tried my phone number and I called a number and they said someone from North Korea hacked my account and said they could recover my account for **.**. Should I call the attorney general's office and report this.
GetHuman103159 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Account Access issue
Reported by GetHuman103159
Apr 26th, 2018 - 7 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 71197 others
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Timeline
GetHuman103159 started working on this issue
Apr 26th 5:53pm