I am not able to get into my E-mail account. Help! I have had this email for years. My...

GetHuman103159's Account Access issue with Yahoo from April 2018

1 view
 | 
32246 similar
 | 
0 following
Help with my Yahoo issue
Before contacting them, items GetHuman103159 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman103159's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman103159 will want to follow the link below to head to their help center. We will check on GetHuman103159 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman103159's own words:
I am not able to get into my E-mail account. Help! I have had this email for years. My p***word is not working. I have tried my phone number and I called a number and they said someone from North Korea hacked my account and said they could recover my account for **.**. Should I call the attorney general's office and report this.
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman103159 fixes it.
This email address isn't valid

Yahoo

Account Access issue
Reported by GetHuman103159
Apr 26th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 32246 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman103159 started working on this issue
Apr 26th 5:53pm