Not letting me do it - change gender in account and add phone numbers to account

GetHuman611817's Technical Support issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman611817 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman611817's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman611817 will want to follow the link below to head to their help center. We will check on GetHuman611817 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman611817's own words:
change gender in account and add phone numbers to account ... Not letting me do it
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

my different devices for email account
Technical Support issue
Reported by GetHuman611817
Apr 19th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman611817 started working on this issue
Apr 19th 4:40pm