Dear sir*madam**I had Whatsapp on Windows Phone but it stopped to update. When I repla...

GetHuman-joeifed's customer service issue with WhatsApp from March 2019

8 views
 | 
47507 similar
 | 
0 following
Help with my WhatsApp issue
First: share to improve GetHuman-joeifed's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joeifed's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joeifed will want to follow the link below to head to their help center. We will check on GetHuman-joeifed later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joeifed may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-joeifed's own words
To recover my chat history ... Dear sir*madam**I had Whatsapp on Windows Phone but it stopped to update. When I replaced the Windows phone with an Android phone my Whatsapp conversation history did not get restored. Please note that my phone number and Whatsapp username did not change.**I need the conversation history urgently and would appreciate you recovering and restoring these to my android phone.**My Whatsapp connection information are as follows:**Mobile phone (android):*Whatsapp username: **Thank you in anticipation of your prompt support
To restore my chat history going back from my time of joining WhatsApp a good few years ago
Yes
I have an issue with WhatsApp too
How GetHuman-joeifed fixed the problem
We are waiting for GetHuman-joeifed to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-joeifed fixes it.
This email address isn't valid

WhatsApp

Whatsapp on Windows Phone
Customer service issue
Reported by GetHuman-joeifed
Mar 12th, 2019 - 5 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 8 customers so far
Similar issue to 47507 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-joeifed started working on this issue
Mar 12th 2:46pm