My iphone recently crashed and I replaced it with a google pixel. I haven't been able t...
GetHuman-mebeilha's customer service issue with WhatsApp from January 2019
Help with my WhatsApp issue
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WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mebeilha will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mebeilha can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if WhatsApp has better answers for you: WhatsApp Help Center
Before contacting them, items GetHuman-mebeilha may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-mebeilha's own words
My iphone recently crashed and I replaced it with a google pixel. I haven't been able to get any data from my old phone. I was assuming my whatsapp account would at least have my app specific contacts if not my messages. But when I logged on, I saw that I have only four of maybe eight message threads. None of the old messages, but I can still see the chat. I even still have a blocked number saved in the app, yet all of my contacts are gone. I need help restoring the contacts that I had before. You obviously have some of them so I don't see why the rest couldn't be restored. There are people who I only have contact with via whatsapp and I really need someone to help me recover their info. Please.
GetHuman-mebeilha did not yet indicate what WhatsApp should do to make this right.
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