Dear Support,**We need your immediate support to get back our colleague WhatsApp accou...
GetHuman-awaisah's customer service issue with WhatsApp from January 2019
Help with my WhatsApp issue
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GetHuman-awaisah's next move: try the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-awaisah will want to follow the link below to head to their help center. We will check on GetHuman-awaisah later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-awaisah's own words
Dear Support,**We need your immediate support to get back our colleague WhatsApp account as the account is hacked on **th Jan ****, His WhatsApp number is **** ********, the hacker enable secure Pin and email verification, the email address not belong to him. We can send you any verification document, telephone bill & ID proof.**Please advise how we can get back our account.**Waiting for your immediate reply.**Regards,**Regards,**Awais Ahmed *IT Manager *M: **** *********E: *****@***.com*Tel: ********** Ext: **** *EL Hoss Engineer & Transport Co. W.L.L (Hetco)*Web: www.hetco.net
GetHuman-awaisah did not yet indicate what WhatsApp should do to make this right.
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