Dear Support,**We need your immediate support to get back our colleague WhatsApp accou...

GetHuman-awaisah's customer service issue with WhatsApp from January 2019

7 views
 | 
37742 similar
 | 
0 following
Help with my WhatsApp issue
First: share to improve GetHuman-awaisah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-awaisah's next move: try the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-awaisah will want to follow the link below to head to their help center. We will check on GetHuman-awaisah later to make sure it's all set or try to help escalate.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-awaisah's own words
Dear Support,**We need your immediate support to get back our colleague WhatsApp account as the account is hacked on **th Jan ****, His WhatsApp number is **** ********, the hacker enable secure Pin and email verification, the email address not belong to him. We can send you any verification document, telephone bill & ID proof.**Please advise how we can get back our account.**Waiting for your immediate reply.**Regards,**Regards,**Awais Ahmed *IT Manager *M: **** *********E: *****@***.com*Tel: ********** Ext: **** *EL Hoss Engineer & Transport Co. W.L.L (Hetco)*Web: www.hetco.net
GetHuman-awaisah did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-awaisah fixed the problem
We are waiting for GetHuman-awaisah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-awaisah fixes it.
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman-awaisah
Jan 14th, 2019 - 9 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 7 customers so far
Similar issue to 37742 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-awaisah started working on this issue
Jan 14th 5:53am