My problem is that I have my what’s app registered on a German phone number that is not...

GetHuman-finkfifi's customer service issue with WhatsApp from November 2018

Help with my WhatsApp issue
The issue in GetHuman-finkfifi's own words
My problem is that I have my what’s app registered on a German phone number that is not active anymore, although people are able to find me via this number. I have recently lost my phone, but still have my home - Australian mobile chip which I have now put into my new phone. When I try to download what’s app under my old German phone number it sends a verification code to this number which is not possible for me to retreaded as the number is not active. All my iCloud and iTunes is registered on my Australian number and I have been doing back ups until i lost my phone. I would like to have all my what’s app data on my Australian number on my new phone. How is this possible?
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WhatsApp

Customer service issue
Reported by GetHuman-finkfifi
Nov 1st, 2018 - 2 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 5 customers so far
Similar issue to 22741 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-finkfifi started working on this issue
Nov 1st 11:01am
GetHuman-finkfifi indicated the issue is not fixed yet.
Nov 2nd 2:02pm
GetHuman-finkfifi indicated the issue is not fixed yet.
Nov 3rd 8:39am
GetHuman-finkfifi indicated the issue is not fixed yet.
Nov 3rd 8:41am