I got a new Mobile device with a new Number. Apparently, my new number was still someon...

GetHuman-romigui's customer service issue with WhatsApp from October 2018

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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-romigui's own words
I got a new Mobile device with a new Number. Apparently, my new number was still someone else's WhatsApp number. I can't register my new number with the *-digit registration code provided via Text - rather it's requesting for the previous User's *-digit security PIN which is tied to his email. Now, my WhatsApp Business app is stuck at the screen where I have to enter in that *-digit PIN. Are all my conversations really lost??? Please, help!
GetHuman-romigui did not yet indicate what WhatsApp should do to make this right.
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Customer service issue
Reported by GetHuman-romigui
Oct 20th, 2018 - 3 mons ago
I have an issue with WhatsApp too
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Seen by 3 customers so far
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GetHuman-romigui started working on this issue
Oct 20th, 2018 11:30pm