I have an active whatsapp account on mobile no.*** **********.The sim has been remooved...

GetHuman1022034's customer service issue with WhatsApp from August 2018

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Help with my WhatsApp issue
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GetHuman1022034's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1022034 will want to follow the link below to head to their help center. We will check on GetHuman1022034 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1022034 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman1022034's own words
I have an active whatsapp account on mobile no.*** **********.The sim has been remooved from handset and has been inserted on a new hand set, but whatsapp is active on old handset. After that the old handset has been lost*stolen , while I could not uninstall the whatsapp from that handset. Now I want to uninstall that whatsapp account and I want to reinstall the same on same no. on new handset having same sim
GetHuman1022034 did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
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Customer service issue
Reported by GetHuman1022034
Aug 22nd, 2018 - 5 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 4 customers so far
Similar issue to 9092 others
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GetHuman1022034 started working on this issue
Aug 22nd, 2018 6:56am