I have trouble logging into my WhatsApp account since yesterday. I tried everything. I...

GetHuman-innaibr's customer service issue with WhatsApp from July 2018

Help with my WhatsApp issue
Top Tip from another customer
If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman-innaibr's own words
I have trouble logging into my WhatsApp account since yesterday. I tried everything. I cleared the cache, I deleted the app and installed it again, I restarted my phone but when I go on WhatsApp the message is the same. Unfortunately WhatsApp has stopped. I re initialized my phone thinking it will solve the issue but it keeps saying the same thing. I am mad because I lost everything. What is going on out there? Please solve this issue today. I'm in France in vacation and WhatsApp is the only way to get in touch with my parents. They will be worry if they can't contact me.*i'm using a samsung galaxy s*
GetHuman-innaibr did not yet indicate what WhatsApp should do to make this right.
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WhatsApp

Customer service issue
Reported by GetHuman-innaibr
Jul 31st, 2018 - 9 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 6 customers so far
Similar issue to 5532 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-innaibr started working on this issue
Jul 31st, 2018 12:35pm
GetHuman-innaibr indicated the issue is not fixed yet.
Jul 31st, 2018 12:37pm