I changed my phone but is unable to get my WhatsApp chat history for my phone line. Ins...

GetHuman-paev's customer service issue with WhatsApp from May 2018

2 views
 | 
384 similar
 | 
0 following
Help with my WhatsApp issue
First: share to improve GetHuman-paev's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-paev's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paev will want to follow the link below to head to their help center. We will check on GetHuman-paev later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-paev may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-paev's own words
I changed my phone but is unable to get my WhatsApp chat history for my phone line. Instead, I got the new phone’s old chat history. Can you help?
GetHuman-paev did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-paev fixed the problem
We are waiting for GetHuman-paev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WhatsApp email you?
This email address isn't valid
Follow this issue
See how GetHuman-paev fixes it.
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman-paev
May 27th, 2018 - 6 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 2 customers so far
Similar issue to 384 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-paev started working on this issue
May 27th 2:47am