I need a fax number for ticketmaster to submit a form to you regarding a refund they cl...

GetHuman-willybea's customer service issue with Wells Fargo from January 2019

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The issue in GetHuman-willybea's own words
I need a fax number for ticketmaster to submit a form to you regarding a refund they claim they sent to an account I closed with you way back in May of ****. They will not refund my money until they receive the form from you stating that you did not receive these funds. I have spoken to customer service reps numerous times to inquire if this refund was received by the bank and some how credited to the closed account and have been repeatedly told no. Ticketmaster will not refund until they receive word from you stating such, so please provide me with a fax number. They owe me over ***.**. Thank you
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Wells Fargo

Customer service issue
Reported by GetHuman-willybea
Jan 6th, 2019 - 2 mons ago
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GetHuman-willybea started working on this issue
Jan 6th 7:37pm