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Before contacting them, items GetHuman-willybea may need:
Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
The issue in GetHuman-willybea's own words
I need a fax number for ticketmaster to submit a form to you regarding a refund they claim they sent to an account I closed with you way back in May of ****. They will not refund my money until they receive the form from you stating that you did not receive these funds. I have spoken to customer service reps numerous times to inquire if this refund was received by the bank and some how credited to the closed account and have been repeatedly told no. Ticketmaster will not refund until they receive word from you stating such, so please provide me with a fax number. They owe me over ***.**. Thank you
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