How Do I Cancel an Auto Payment with Wells Fargo?
If you need to cancel an auto payment with Wells Fargo, you can do so with a few clicks of the mouse or taps on the screen. Log into your account from your computer, phone or tablet, go to "Bill Pay," and click "Manage Account" to stop upcoming auto payments or other transactions. Note it can take up to 60 days for auto payments to cease, so monitor your account carefully to ensure funds are in your deposit account and you are not falling behind in payments.
Auto payments are convenient, but sometimes you need to cancel an upcoming transaction. How do you cancel an auto payment with Wells Fargo? You can learn more about automatic payment options by calling Wells Fargo customer support, and below are steps to canceling an upcoming auto payment.
Canceling an Auto Payment
You can cancel an auto payment with Wells Fargo by doing the following steps:
- Log into your Wells Fargo account and go to "Manage Accounts" under "Bill Pay."
- Select the auto payment account to modify payments.
- Complete a new automatic payment form electing to cancel or delete existing auto payments with Wells Fargo. You can elect to cancel one payment or cancel the payment series.
- Review the account and click "Save" to complete the process.
You can also cancel an auto payment with Wells Fargo by calling customer support and providing the following information:
- Your name
- The account number for the bill
- The account information payments will be made from
- The date of the scheduled transaction
- Your request to cancel auto payments
You may also be asked to provide security check information such as a password or code.
Need-to-Know Information
Cancelation can take up to 60 days to go into effect, so make sure you maintain enough funds in your deposit to cover any costs until the auto payments stop. Wells Fargo will also require an alternative way of making payments once you stop auto payments, so have that information readily available when you stop auto payments online or via telephone. Auto payments that are processing cannot be canceled, so it's essential to make the request well in advance. If auto payments stop before the next due date, make sure you are making payments on time either via mail, online or at a Wells Fargo branch location.
If you have other accounts at Wells Fargo, you will not need to set up a profile for your auto payment account; it will appear on your homepage when you log in. At any time, you can access your account, modify payment methods and monitor progress in paying off credit cards or loans. For more information or assistance in canceling auto payments, call Wells Fargo customer support.
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