How Do I Recover Access to My Wells Fargo Account?

If your Wells Fargo password has been suspended, it is possible to recover it and regain access to your account with these helpful tips.

Adam Goldkamp is the editor / author responsible for this content.
Nov 19, 2019

If your Wells Fargo password has been suspended, it is possible to recover it and regain access to your account. Your access to your account may be suspended for security reasons. If that is the case, you may need to create a new password. Changing your username may help you get extra protection. If you are unable to access the information you need to create a new password, you may need to contact the customer service.

Changing Your Password/Username

When signing in, access the options 'Change Username or Change Password' on the menu. When changing your password, use one that is strong and unique. Your username should be memorable. Instead of writing your password down where other people can see it, you should memorize it.

If you have a temporary password, use it and your username to sign in. You will then be prompted to create your new password. Do not share your password with anyone.

The Password Reset Form

You may change your password by filling in the password reset form. If you are an individual investor, you may need to enter the following information; your login ID, the last six digits of your Social Security number, and your date of birth. If you wish to invest on behalf of a corporation, you must provide your tax identification number and login ID.

Recovering Your Hacked Account

If you notice any unusual or suspicious activities on your account, it may be hacked. You should report to the customer support team as soon as u can. To avoid being hacked, do not share your password with anyone. Double-check all your transactions to ensure that there are no fraudulent purchases. Sign up for text alerts. This way, you will receive a notification every time someone uses your debit card.

Contacting the Support Team

Contacting the Wells Fargo customer support team may be a great way to recover your account. If you would like to speak directly with a representative, the best way to reach them is over the phone. When you call them, you will be connected with a representative in less than 40 minutes. You can contact Wells Cargo on the phone whenever you want. However, the best way to contact them is at 8:15 am.

When speaking with the representative, you may be asked to provide details of your account and other information that may make it easy to help you.

Email support is another great way to ask for help with your account. It is a good option if you do not need to speak with a representative. When you ask for help via email, you may get a response in an average of 38 hours. Keep your email brief but try to include all the necessary details. If you end up going back and forth when communicating with a representative through email, it may take a few days before your problem is solved.

The help desk is another great way to seek support. It has lots of targeted tips, suggestions, and reminders. You may use them to recover your account. The different help pages make it easy to interact with other Wells Fargo customers and learn from their experiences. Use polite language and explain your problem as clearly as you ca. you may get help in an average of 10 hours.

If you would like to get support in a more casual setting, you may contact Wells Faro on Twitter or Facebook. Send them a message asking for help with your account and they will respond fast. On Twitter, you may get help at an average of nine hours. On Facebook, you may get a response in about 17 hours.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover Access to My Wells Fargo Account?

Why does GetHuman Write How-to Guides for Wells Fargo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Wells Fargo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover Access to My Wells Fargo Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Wells Fargo

Asked 5 years ago
Updated 5 years ago
Viewed 1,378,633 times
Wells Fargo
Wells Fargon Account
account access
lost password
recover account
login issues
Account access
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!