How Do I Set Up a New Bill Pay Payee with Wells Fargo?

Adding a new bill pay payee to Wells Fargo is straightforward using the steps outlined. Your monthly expenses are easy to manage with a few simple clicks. Double-check the information to ensure timely and correct payment processing. The Wells Fargo bill pay service saves you time and effort by allowing you to enjoy the convenience of managing your bills in one place.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

Wells Fargo offers an online management bill pay service, a safe and convenient option for handling expenses. You can avoid writing checks and visiting multiple websites using the instructions below. The solution is comprehensive; you can track payment history, add payees and schedule payments.

Steps to Set up a New Bill Pay Payee

You can add a new payee on Wells Fargo by following these steps.

1. Log Into Your Account

To use Wells Fargo Bill Pay, you must be a Wells Fargo customer with an eligible checking account. In addition, you will need to have access to Wells Fargo Online or the Wells Fargo Mobile app on your smartphone or tablet. If you have not enrolled in online banking, click "Enroll Now" and follow the prompts to create an account.

2. Access the Bill Pay Service

Log into your Wells Fargo account using your credential, and click the "Bill Pay" tab at the top of the page. This tab allows you access to the bill pay service. If you're new to the bill pay service, there are simple prompts that will guide you through enrolling.

3. Add a New Payee

The bill pay tab reveals a list of your current payees if you have any. An "add payee" button is near the page's top. Click it to add a new payee. You must enter your new payee's information, including the payee's name, billing address, account number and phone number. You should provide all requested information to ensure your payment is processed correctly. Additional information, such as email address or customer identification number, may be required.

4. Verify Payee Information

It's vital to ensure the accuracy of the details you have provided. You can make changes if needed by clicking the "Edit" button. This returns you to the information you wrote, and you can click "save" once satisfied. Once saved, a new payee has been successfully added to your account.

5. Schedule a Payment

After adding a new payee, you're supposed to schedule when they should be paid. From your payees' list, look for the name of your new payee and click the "pay" button beside it. Next, you'll enter the date the payment should be sent, the payment amount and any other additional information required.

6. Review and Confirm Payment

Confirm the accuracy of the details you've provided before submitting the details. If everything is correct, schedule the payment by clicking "submit." A confirmation message indicating your scheduled payment will be sent to you.

Contacting Wells Fargo

There are various options available to get in touch with customer support at Wells Fargo. You can reach them through their customer service phone number, which is available 24/7. There are many representatives on standby to assist you with your query. 

Also, Wells Fargo has online chat support that prompts for your name and email when you have a query. Once you have given your details, you can chat with customer support and receive help with instructions. Online chat is a quick way to solve most of the issues you may encounter. If you aren't satisfied, you can email the company. 

In your email, you should identify yourself and provide a detailed description of your issue. A response email containing helpful resources will be sent back to you. You will receive further guidance and instructions on going about the issue.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Set Up a New Bill Pay Payee with Wells Fargo?

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