I received on the **.**.an email from Viagogo that the T.Swift concert in Berlin IS CAN...

GetHuman-verenaf's customer service issue with ViaGoGo from June 2020

Help with my ViaGoGo issue
First: share to improve GetHuman-verenaf's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-verenaf may need:
Username, Password, and Email address on the account
The issue in GetHuman-verenaf's own words
I received on the **.**.an email from Viagogo that the T.Swift concert in Berlin IS CANCELLED and I must return Tickets to an Adresse In Switzerland. On the **.**.i mailed tickets back to Switzerland Povami GmbH*C.F.L.Lohnerstrasse ** Thun*On the **.**.i received second email from Viagogo that event is NOT CANCELLED anymore and I must ignore the mail.*How will I get my Tickets back,because the people in Switzerland tell me to issue my problem with Viagogo. But the Tickets should be in Switzerland by now.*Thank you

GetHuman-verenaf did not yet indicate what ViaGoGo should do to make this right.

How GetHuman-verenaf fixed the problem

We are waiting for GetHuman-verenaf to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-verenaf
Jun 22nd, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 832 others
0 customers following this


GetHuman-verenaf started working on this issue
Jun 22nd, 2020 12:16pm