I received on the **.**.an email from Viagogo that the T.Swift concert in Berlin IS CAN...

GetHuman-verenaf's customer service issue with ViaGoGo from June 2020

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The issue in GetHuman-verenaf's own words
I received on the **.**.an email from Viagogo that the T.Swift concert in Berlin IS CANCELLED and I must return Tickets to an Adresse In Switzerland. On the **.**.i mailed tickets back to Switzerland Povami GmbH*C.F.L.Lohnerstrasse ** Thun*On the **.**.i received second email from Viagogo that event is NOT CANCELLED anymore and I must ignore the mail.*How will I get my Tickets back,because the people in Switzerland tell me to issue my problem with Viagogo. But the Tickets should be in Switzerland by now.*Thank you

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ViaGoGo

Customer service issue
Reported by GetHuman-verenaf
Jun 22nd, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 832 others
0 customers following this

Timeline

GetHuman-verenaf started working on this issue
Jun 22nd, 2020 12:16pm