VIAGOGO charged me the price of * tickets instead of one, without ever specifying until it was too late!!

GetHuman-lolapzf's refund request issue with ViaGoGo from March 2019

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I was trying to cancel the payment IMMEDIATELY after I realized the price. ... I payed *** euros for * tickets to "Rodrigo and Gabriela" ** April, Dublin when vigogo did NOT specify that the price they were showing: *** €, was not the * tickets combined but only x* ticket. ***€ x * * taxes , account for the ***€. Since they didn't indicate what was being purchased until it was too late, I deem this illegal robbery.
They did not estipulate what is purchased before you actually pay! And they didn't tell me when I was paying
They should refund the whole amount of ***€ to my account.
I tried to contact them, they don't have a toll- free phone number.
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ViaGoGo

I was trying yo use the VIAGOGO payment service
refund request issue
Reported by GetHuman-lolapzf
Mar 30th, 2019 - 6 mons ago
I have an issue with ViaGoGo too
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Seen by 13 customers so far
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GetHuman-lolapzf started working on this issue
Mar 30th 2:42pm
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 30th 8:16pm
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 31st 9:54am
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 31st 3:27pm
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Mar 31st 3:35pm
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 31st 3:36pm
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 31st 3:37pm
GetHuman-lolapzf confirmed the issue is fixed. Hooray!
Mar 31st 3:39pm
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 31st 3:39pm
GetHuman-lolapzf indicated the issue is not fixed yet.
Mar 31st 3:41pm