Order * ********, two tix to Muse in Montreal March **, ****. I bought tickets that the...

GetHuman1634958's customer service issue with ViaGoGo from November 2018

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The issue in GetHuman1634958's own words
Order * ********, two tix to Muse in Montreal March **, ****. I bought tickets that the seller told you had an unobstructed view. Today they became available for download, and it is clearly printed on them that the view is partially obstructed by the backdrop. I don't do obstructed views. That happened to me once and I simply do not do that. I need a complete refund including service fees. I do not wish to be told to resell on your site as off the top I'd lose money in fees. I require a full refund due to being willfully misinformed.
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Customer service issue
Reported by GetHuman1634958
Nov 27th, 2018 - 9 mons ago
I have an issue with ViaGoGo too
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GetHuman1634958 started working on this issue
Nov 27th, 2018 4:12am
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Nov 27th, 2018 4:12am