hello, I booked and paid * tickets for the concert of October ** **** of the U* in Mila...

GetHuman1221865's customer service issue with ViaGoGo from September 2018

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The issue in GetHuman1221865's own words
hello, I booked and paid * tickets for the concert of October ** **** of the U* in Milan, yesterday I received an email:*We have processed a payment correction for your purchase. Please see the quantity and the reason below:* *Payment information* *Amount repaid: € ****.***Reason for reimbursement: Order not completed*Methods of payment: VISA: *************Total amount: € ****.*** *Within *-* business days the money will be transferred to your account.**The "total amount" refers to the sum originally paid and does not represent a new charge.*I would like clarification on this, it seems a very incorrect behavior.
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Customer service issue
Reported by GetHuman1221865
Sep 28th, 2018 - 3 mons ago
I have an issue with ViaGoGo too
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GetHuman1221865 started working on this issue
Sep 28th 10:07am