Order number: ******** *I purchased to two Sam Smith tickets for August ** **** at the...

GetHuman-gnramsey's customer service issue with ViaGoGo from August 2018

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The issue in GetHuman-gnramsey's own words
Order number: ******** *I purchased to two Sam Smith tickets for August ** **** at the Pepsi Center in Denver, CO. My tickets were supposed to be sent to my flash seats account but I only received one ticket. I need both tickets to be sent to my account. I purchased them at the same time so this should not be an issue. Please send both tickets to my flash seats account tied with email *****@***.com
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ViaGoGo

Customer service issue
Reported by GetHuman-gnramsey
Aug 11th, 2018 - a yr ago
I have an issue with ViaGoGo too
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Seen by 4 customers so far
Similar issue to 813 others
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Timeline
GetHuman-gnramsey started working on this issue
Aug 11th, 2018 8:12pm
GetHuman-gnramsey indicated the issue is not fixed yet.
Aug 11th, 2018 9:15pm
GetHuman-gnramsey confirmed the issue is fixed. Hooray!
Aug 12th, 2018 9:45pm