Amtrak Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting Amtrak

Available: call now & skip the wait!
Compare Amtrak's 4 phone numbers, email address, 2 help pages, and twitter handle.

Recently Reported Customer Problems

How do I get the info on trains packages
need to change from business class to regular and have questions
Question about refund policy
Compensation for not having clothing for days as well as expedited receipt of baggage.
Luggage didn't arrive in Milwaukee terminal with me, and I had to wait in Chicago for t...
I need to know if there's a Western Union in or around the Amtrak station in St. Louis...
need price points for two passengers , leaving on Thursday the *th, from Mt. Vernon, WA...
Just want to know if tracks are closed from Anniston, AL to Tuscaloosa February **- thr...
Buy ticket leaving Syracuse NY going to Milwaukee Wisconsin tomorrow morning****-***-****
Can a e ticket get rescheduled?
Bought a ticket to take me from Huntington Pa to Philadelphia Pa, then to North Carolin...
I just need my money lost my card somewhere in the house, forgot my last four digits
See all reported issuesGet help with my issue

Amtrak Customer Reviews

4.23 out of 5 | 6,860 reviews

About Amtrak

If you're here looking up Amtrak customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Amtrak also goes by or is associated with the names, Amtrack, National Railroad Passenger Corporation, Amtrak. They are considered to be part of the following sectors and industries: Consumer Discretionary, Consumer Services, Hotels, Restaurants & Leisure. Amtrak is associated with terms like private, travel & leisure, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Canadian National Railway Company, Greyhound, Bnsf Railway Co. They employ 9,311 people according to customers in the know.

What is the affiliation between Amtrak and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Amtrak or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!