Amtrak Phone Number

Calling Amtrak customer service faster by GetHuman

877-444-4773
Customer service
Current Wait: 24 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a BookingComplaintRefundMissing ItemsCancel or Change BookingA different issue
Get to a live person fastest: Just listen to the message, then wait.

Reasons customers like you called recently

Looking to catch a train because I missed it
2d ago
Need bags from trip. Buffalo to denver. Name elvie bellamy thank you
3d ago
We have a reservation number but did not receive the e tickets after days of checking i...
3d ago
We are booked for Friday’s *********, Amtrak train from Sacramento to Reno leaving at...
6d ago
Solo traveller. If I book a roomette on the SW Chief I assume I do not have to share th...
6d ago
Second question: are there outlets so I can charge my phone and laptop? Also, what ar...
7d ago
Chatsworth to Seattle - I cannot open the email to find out about "Only carry-on luggag...
7d ago
Can luggage be checked at Wilson, NC and Washington, DC stations?
7d ago
I need * tickets from Davis Ca to Reno Nv on Jan **. Returning Jan **,****. all seniors
7d ago
Trying to get prices for a group rate
8d ago
Is the Surfliner running safely to Old Town San Diego? Have the tracks been repaired si...
9d ago
I had a question about my reward balance.
10d ago
Error in on line booking form for companion ticket from albuquerque to pdx in february
10d ago
Tengo problemas con la app.
10d ago
La app no me deja actualizar mi n*mero de tel. Nuevo a pesar de q sigo las instruccione...
10d ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-444-4773 - by the Numbers

Phone number to dial
877-444-4773
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:15am
Navigate phone maze to a human
Just listen to the message, then wait.
Average wait
15
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or web or twitter
Quality of communication
76%
Quality of help
77%
Customer votes
3,867
Information last updated
Fri Jan 17 2020 10:00:00 GMT+0000 (UTC)

Amtrak's Best Toll-Free/800 Customer Phone Number

This is Amtrak's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amtrak agent. This phone number is Amtrak's Best Phone Number because 137,892 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-444-4773 include Make a Booking, Complaint, Refund, Missing Items, Cancel or Change Booking and other customer service issues. The Amtrak call center that you call into has employees from Pennsylvania and is open 24 hours, 7 days according to customers. In total, Amtrak has 4 phone numbers. It's not always clear what is the best way to talk to Amtrak representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amtrak - by phone or otherwise

While 877-444-4773 is Amtrak's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Amtrak customers, is by calling their 800-872-7245 phone number for their Purchasing department. Besides calling, the next favorite option for customers looking for help is via 800-872-7245 for Purchasing. If you think this information is inaccurate or know of other ways to contact Amtrak please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Amtrak.

What is GetHuman's Relationship to Amtrak?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amtrak. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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