How to list 'VIP Upgrade' ticket for Dita Von Teese

GetHuman-fpravica's customer service issue with ViaGoGo from July 2018

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The issue in GetHuman-fpravica's own words
Listing the ticket for meet and greet. There are some tickets already listed on Viagogo. ... I would like to list a 'VIP Upgrade' ticket sold separately for Dita Von Teese show in Amsterdam on **th October ****. The problem is that I can't select this option when editing the listing in Viagogo. This ticket doesn't have seating, so I can't select a seat, but I see there are tickets which are listed with the section 'VIP Upgrade'. IThis perfectly fits the ticket I'd like to sell, but it is not possible to select that option from the drop-down field (Venue Section).
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ViaGoGo

Viagogo sell tickets
Customer service issue
Reported by GetHuman-fpravica
Jul 23rd, 2018 - 10 mons ago
I have an issue with ViaGoGo too
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GetHuman-fpravica started working on this issue
Jul 23rd, 2018 12:59pm
GetHuman-fpravica indicated the issue is not fixed yet.
Jul 24th, 2018 2:28pm
GetHuman-fpravica indicated the issue is not fixed yet.
Jul 24th, 2018 2:28pm
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Jul 24th, 2018 2:29pm
GetHuman-fpravica indicated the issue is not fixed yet.
Jul 24th, 2018 2:29pm
GetHuman-fpravica indicated the issue is not fixed yet.
Jul 24th, 2018 2:30pm
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Jul 24th, 2018 2:46pm
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Jul 24th, 2018 2:46pm
GetHuman-fpravica indicated the issue is not fixed yet.
Jul 26th, 2018 9:42pm