We're sorry to hear about your issue. Normally, tickets should be available for delivery as soon as they have been issued by the event organiser. This can sometimes be just days before the event date. If it's less than 3 days before the event and your tickets are still not in sight, it's recommended to check your ViaGoGo account for any updates. If after checking there's still no movement, please be patient, the tickets should arrive in due time. Always ensure that your contact details are up to date in your account profile, so you could be reached if there's any need.
Asked Mar 26, 2024 1:48 PM