I purchased tickets to Ben Harper & Charlie Musclewhite for ********, they were sent o...

GetHuman848341's customer service issue with ViaGoGo from July 2018

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Help with my ViaGoGo issue
GetHuman848341's next move: try the ViaGoGo help center.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman848341 will want to follow the link below to head to their help center. We will check on GetHuman848341 later to make sure it's all set or try to help escalate.
The issue in GetHuman848341's own words
I purchased tickets to Ben Harper & Charlie Musclewhite for ********, they were sent out but unfortunately I didn't pick up the registered mail in time and they were sent back. Trying to contact viagogo via email to get them re-sent but not hearing back from them. Can't find a customer number to call them on to sort out. Need tickets by Friday as we are flying from Adelaide to Melbourne on Monday for the show on Wednesday. Any ideas what I can do please?
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ViaGoGo

Customer service issue
Reported by GetHuman848341
Jul 4th, 2018 - a yr ago
I have an issue with ViaGoGo too
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Seen by 5 customers so far
Similar issue to 547 others
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Timeline
GetHuman848341 started working on this issue
Jul 4th, 2018 4:13am
GetHuman848341 indicated the issue is not fixed yet.
Jul 4th, 2018 5:16am
GetHuman848341 indicated the issue is not fixed yet.
Jul 4th, 2018 5:18am
GetHuman848341 indicated the issue is not fixed yet.
Jul 4th, 2018 5:23am
GetHuman848341 indicated the issue is not fixed yet.
Jul 5th, 2018 10:21am