I tried to sell football tickets bought on viagogo on viagogo. Proof of purchase suppli...

GetHuman-leavern's customer service issue with ViaGoGo from July 2018

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Help with my ViaGoGo issue
GetHuman-leavern's next move: try the ViaGoGo help center again.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-leavern will want to follow the link below to head to their help center. We will check on GetHuman-leavern later to make sure it's all set or try to help escalate.
The issue in GetHuman-leavern's own words
I tried to sell football tickets bought on viagogo on viagogo. Proof of purchase supplied: photo of the tickets AND viagogo own receipt! tickets refused by viagogo because of "insufficient proof"! The event is in * days. The tickets are in the city of the event. What can i do?
GetHuman-leavern did not yet indicate what ViaGoGo should do to make this right.
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ViaGoGo

Customer service issue
Reported by GetHuman-leavern
Jul 3rd, 2018 - a yr ago
I have an issue with ViaGoGo too
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Seen by 54 customers so far
Similar issue to 537 others
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Timeline
GetHuman-leavern started working on this issue
Jul 3rd, 2018 12:29pm
GetHuman-leavern indicated the issue is not fixed yet.
Jul 3rd, 2018 12:33pm
GetHuman-leavern indicated the issue is not fixed yet.
Jul 3rd, 2018 1:31pm