Still waiting for CORRECT concert ticket replacement

GetHuman787703's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
The issue in GetHuman787703's own words
Obtain the correct tickets for the so disc concert ... Tickets for Artpark concert that I purchased for *** dollars are actually ** dollar tickets seat location was misrepresented on viagogo site e tickets received are for GA tickets I purchased were for row * seat * and * I would like my charge card payment voided I feel like I was scammed for seat location and money
The concert is Tuesday ******* tomorrow
Either reimburse my charge card or get correct tickets
Had faith site was legit and lived up to its guarantee so far it has not
I called the Viagogo UK service center waiting on call back or email for resolution phone call probably cost as much as the tickets
I have an issue with ViaGoGo too
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ViaGoGo

Concert tickets
Customer service issue
Reported by GetHuman787703
Jun 15th, 2018 - 9 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 11 customers so far
Similar issue to 379 others
0 customers following this
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Timeline
GetHuman787703 started working on this issue
Jun 15th, 2018 4:20pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 15th, 2018 5:47pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 15th, 2018 6:26pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 16th, 2018 5:33pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 16th, 2018 5:35pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 18th, 2018 6:02pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 18th, 2018 6:06pm
GetHuman787703 indicated the issue is not fixed yet.
Jun 18th, 2018 6:08pm