Paper tickets sent too late to get to UK

GetHuman-lexionei's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
The issue in GetHuman-lexionei's own words
Bought my tickets in March, thought they were etickets but they sent paper tickets to my home in Hawaii even though I’m already in europe, it’s now too late to get the tickets in time for the event ... Viagogo sent the tickets too late and now they’re heading to the USA when I’m already in Europe. The tickets are for Rolling Stones Twickenham on june **th. I need an electronic version.
The tickets should be able to be converted to etickets or will call
Switch the tickets to etickets or will call by contacting the vendor
I’ve been a long time customer but I won’t use his service again if I lost $**** in tickets
Already emailed customer service
I have an issue with ViaGoGo too
How GetHuman-lexionei fixed the problem
We are waiting for GetHuman-lexionei to fix the problem and share the solution with the rest of us customers.
Please help with my ViaGoGo issue
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ViaGoGo email you?
This email address isn't valid

ViaGoGo

Concert tickets
Customer service issue
Reported by GetHuman-lexionei
Jun 14th, 2018 - 9 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 5 customers so far
Similar issue to 361 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-lexionei started working on this issue
Jun 14th, 2018 7:10am
GetHuman-lexionei indicated the issue is not fixed yet.
Jun 14th, 2018 8:33am
GetHuman-lexionei indicated the issue is not fixed yet.
Jun 14th, 2018 8:34am
GetHuman-lexionei indicated the issue is not fixed yet.
Jun 14th, 2018 8:37am