A few days ago I unwittingly purchased tickets for the all blacks versus Australia game...

GetHuman775389's customer service issue with ViaGoGo from June 2018

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The issue in GetHuman775389's own words
A few days ago I unwittingly purchased tickets for the all blacks versus Australia game in August *** from viagogo assuming this was a legitimate seller. It turns out the official tickets on the all blacks website don’t go on sale until next week so these tickets don’t even exist. We spent over **** New Zealand dollars and want a refund for these fraudulent tickets. However, viagogo are very hard to contact and don’t offer refunds. Help.
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ViaGoGo

Customer service issue
Reported by GetHuman775389
Jun 12th, 2018 - 9 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 6 customers so far
Similar issue to 323 others
0 customers following this
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Timeline
GetHuman775389 started working on this issue
Jun 12th, 2018 4:56am
GetHuman775389 indicated the issue is not fixed yet.
Jun 12th, 2018 5:12am
GetHuman775389 indicated the issue is not fixed yet.
Jun 12th, 2018 9:06am
GetHuman775389 indicated the issue is not fixed yet.
Jun 13th, 2018 9:28am
GetHuman775389 indicated the issue is not fixed yet.
Jun 15th, 2018 6:18am