hi, i ordered fifa opening ticket for ** june **** and i havent received the ticket yet...

GetHuman-lovesaur's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
hi, i ordered fifa opening ticket for ** june **** and i havent received the ticket yet and meanwhile i’ll be travelling soon on * june **** and i cant change receiving address when i am travelling. i’ve purchased the ticket since december ****. Can you help me check my order id is ********. please get someone human to contact me, as i am very desperate because i’ve contacted via email ** times. and tried to call several number and in one number i got say that my order has been cancelled. please get back to me soon!!
I trust that ViaGoGo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-lovesaur
Jun 2nd, 2018 - 2 mons ago
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Seen by 6 customers so far
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GetHuman-lovesaur started working on this issue
Jun 2nd 3:13pm
GetHuman-lovesaur shared this issue with followers on Twitter
Jun 2nd 3:13pm
GetHuman-lovesaur indicated the issue is not fixed yet.
Jun 3rd 2:05am