On May **th I bought * tickets for World Cup Spain vs Morocco. It was a mistake I wante...

GetHuman-ludmilla's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
On May **th I bought * tickets for World Cup Spain vs Morocco. It was a mistake I wanted to cancel my purchase straight away but neither I could see purchase on my account nor received email confirmation. Only yesterday***** I saw my purchase as a confirmed order which I could not even resell. I send email with complain to customer service but no reply. Please help me to cancel my order or re sell tickets*Looking forward to your reply,*Ludmilla Linkevich**************
I trust that ViaGoGo will make this right and come up with a resolution that is fair.
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ViaGoGo

Customer service issue
Reported by GetHuman-ludmilla
Jun 1st, 2018 - 2 mons ago
I have an issue with ViaGoGo too
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Seen by 8 customers so far
Similar issue to 654 others
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Timeline
GetHuman-ludmilla started working on this issue
Jun 1st 7:25pm
GetHuman-ludmilla indicated the issue is not fixed yet.
Jun 5th 2:48pm
GetHuman-ludmilla indicated the issue is not fixed yet.
Jun 6th 10:38am