I haven't received a refund for tickets purchased

GetHuman601748's customer service issue with ViaGoGo from April 2018

Help with my ViaGoGo issue
The issue in GetHuman601748's own words
I was trying to do something, and ran into a problem.
I haven't received a refund for tickets purchased
Give me back my money.
I have an issue with ViaGoGo too
How GetHuman601748 fixed the problem
We are waiting for GetHuman601748 to fix the problem and share the solution with the rest of us customers.
Please help with my ViaGoGo issue
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ViaGoGo

I want a refund for *th Harmony tickets where the concert has been cancelled. You could try answering emails that I've sent you also.
Customer service issue
Reported by GetHuman601748
Apr 16th, 2018 - 5 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 9 customers so far
Similar issue to 1058 others
0 customers following this
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Timeline
GetHuman601748 started working on this issue
Apr 16th 10:10pm
GetHuman601748 indicated the issue is not fixed yet.
Apr 16th 11:13pm
GetHuman601748 indicated the issue is not fixed yet.
Apr 20th 12:00am
GetHuman601748 indicated the issue is not fixed yet.
Apr 20th 12:01am