I haven't received a refund for tickets purchased

GetHuman601748's customer service issue with ViaGoGo from April 2018

Help with my ViaGoGo issue
I was trying to do something, and ran into a problem.
I haven't received a refund for tickets purchased
Give me back my money.
Help with my ViaGoGo issue
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ViaGoGo

I want a refund for *th Harmony tickets where the concert has been cancelled. You could try answering emails that I've sent you also.
Customer service issue
Reported by GetHuman601748
Apr 16th, 2018 - 3 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 9 customers so far
Similar issue to 638 others
0 customers following this
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Timeline
GetHuman601748 started working on this issue
Apr 16th 10:10pm
GetHuman601748 indicated the issue is not fixed yet.
Apr 16th 11:13pm
GetHuman601748 indicated the issue is not fixed yet.
Apr 20th 12:00am
GetHuman601748 indicated the issue is not fixed yet.
Apr 20th 12:01am