Why is my account disabled? A payment was made on Dec *rd and again today.

GetHuman1699096's customer service issue with Verizon from December 2018

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The issue in GetHuman1699096's own words
The problem: Why is my account disabled? A payment was made on Dec *rd and again today.
GetHuman1699096 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
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Verizon

Customer service issue
Reported by GetHuman1699096
Dec 6th, 2018 - 7d ago
I have an issue with Verizon too
Fixed
Seen by 10 customers so far
Similar issue to 3330 others
0 customers following this
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1699096 started working on this issue
Dec 6th 12:14am
GetHuman1699096 shared this issue with friends on Facebook
Dec 6th 3:03am
GetHuman1699096 confirmed the issue is fixed. Hooray!
Dec 6th 12:57pm
GetHuman1699096 confirmed the issue is fixed. Hooray!
Dec 6th 12:58pm
GetHuman1699096 confirmed the issue is fixed. Hooray!
Dec 6th 1:06pm
GetHuman1699096 confirmed the issue is fixed. Hooray!
Dec 11th 6:03pm
GetHuman1699096 confirmed the issue is fixed. Hooray!
Dec 12th 4:46pm