Loose Verizon cable at ** Ganung Drive, Ossining, NY ***** *I contacted Verizon about t...

GetHuman-alchoo's customer service issue with Verizon from August 2018

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The issue in GetHuman-alchoo's own words
Loose Verizon cable at ** Ganung Drive, Ossining, NY ***** *I contacted Verizon about this problem on April **, **** and was given a ticket no NYBW**LXBL. No one came to fix this, and I see the ticket has been closed. Can you send a crew to properly attach the Verizon cable outside my home. Right now, the cable is anchored to a tree in my front yard.*This has gone on for months and I hope Verizon can do the right thing to properly suspend the cable against the utility pole. Call me at *** ******* or *** *******
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Verizon

Customer service issue
Reported by GetHuman-alchoo
Aug 1st, 2018 - 9 mons ago
I have an issue with Verizon too
Fixed
Seen by 10 customers so far
Similar issue to 741 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-alchoo started working on this issue
Aug 1st, 2018 8:07pm
GetHuman-alchoo indicated the issue is not fixed yet.
Aug 1st, 2018 9:38pm
GetHuman-alchoo indicated the issue is not fixed yet.
Aug 2nd, 2018 11:27am
GetHuman-alchoo indicated the issue is not fixed yet.
Aug 2nd, 2018 11:28am
GetHuman-alchoo indicated the issue is not fixed yet.
Aug 3rd, 2018 11:05am
GetHuman-alchoo indicated the issue is not fixed yet.
Aug 5th, 2018 10:42am