I recently purchased new Verizon phone and Verizon $** prepaid card at Walgreen's. I st...

GetHuman3445563's customer service issue with Verizon Wireless Prepay from August 2019

Help with my Verizon Wireless Prepay issue
The issue in GetHuman3445563's own words
I recently purchased new Verizon phone and Verizon $** prepaid card at Walgreen's. I started setting up my account I typed in the prepay card number and was filling out the info when I got a call, anyways i wasnt thinking and I put in my old email address so I stopped there. That night my wife thought she could set up my phone but she couldn't get any internet even I purchased a $** a month plan. So now here I am with no $**, no account, no service, no phone * cause you guys didn't give me one and since I entered the Verizon prepay card number in the first time my wife threw it in the trash thinking I didn't need it anymore, she didnt know it was fefillable. She swears she didn't throw it away but we cant find it anywhere. I would assume you have the prepay card * in your system, since I did type it in. I just typed it In under my old email account instead of my new one. I can give u any information you need about the gmail it is under. Or maybe u want the secret questions answered. Please, just let me have my service I paid for turned and please can I have a phone number to give to my employer. They cant find me*Thank you,*Sincerely,*Brian Foster

GetHuman3445563 did not yet indicate what Verizon Wireless Prepay should do to make this right.

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How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman3445563
Aug 19th, 2019 - 2 years ago
Fixed
Seen by 26 customers so far
Similar issue to 2248 others
0 customers following this
Items needed
Phone number
Account PIN
Name on the account

Timeline

GetHuman3445563 started working on this issue
Aug 19th, 2019 12:46am
GetHuman3445563 confirmed the issue is fixed. Hooray!
Aug 21st, 2019 8:33pm

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