Verizon Wireless Prepaid Customer Service

Phone Number & Getting a Rep

Verizon Wireless Prepaid Customer Service number

*611
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Verizon Wireless Prepaid number?

A:Option 4, then 5, then 4 and enter your 4 digit Pre Pay ID
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Verizon Wireless Prepaid Customer Service?

A:The average hold time is 89 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

All Verizon Wireless Prepaid customer service contact information

This is the #3 most popular Verizon Wireless Prepaid phone number out of 4. Click above to go back to the main customer service number and other contact information, including Verizon Wireless Prepaid email addresses, twitter handles, and live chat options.

More Verizon Wireless Prepaid Customer Phone Numbers

Prepaid Customer Service

888-294-6804
Main phone number · Toll-free · 24 hours, 7 days · Just wait ·

Activation

*22898
24 hours, 7 days · Only from a Verizon Wireless Prepaid phone · Press 1 for activation (even if you need Customer Service). This gets you through to a helpful person in no time. ·

New Wireless Customers

800-538-2686
Toll-free · Mon-Fri 9am-5pm EST · Press 1 ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Verizon Wireless Prepaid phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Option 4, then 5, then 4 and enter your 4 digit Pre Pay ID

What are the hours and when should I call?

Verizon Wireless Prepaid operates the call center for this *611 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 20,497 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon Wireless Prepaid phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon Wireless Prepaid staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Verizon Wireless Prepaid is Monday. The most busy day to call is Friday. Again, this is based on a sample of 20,497 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Verizon Wireless Prepaid is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Verizon Wireless Prepaid staffs the call center well on Monday.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!