Cancelled booking for which a £*** REFUNDABLE breakage deposit of £*** has been charged...

GetHuman-hrservic's Refund a Charge issue with VRBO from March 2021

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The issue in GetHuman-hrservic's own words
Cancelled booking for which a £*** REFUNDABLE breakage deposit of £*** has been charged. As we're not using the accommodation, we cannot, therefore, cause any breakages and thus the £*** deposit must be returned. Contacted the proprty host who advised contact must be made with vrbo. Have tried to do so through their website 'chat' option but just sit for several minutes without response even though a message 'your connected to an agent' appears. Similarly, no phone contact possible and no customer service email address provided. HELP!

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How Much Is the Processing Fee with Vrbo?How Do I Get a Refund Through Vrbo?How Do I Update My Account Info on Vrbo?How Do I Cancel My Booking on Vrbo?
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VRBO

Refund a Charge issue
Reported by GetHuman-hrservic
Mar 12th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1422 others
0 customers following this

Timeline

GetHuman-hrservic started working on this issue
Mar 12th 1:57pm
GetHuman-hrservic indicated the issue is not fixed yet.
Mar 12th 1:59pm

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